Highmark Health Capability Manager in Camp Hill, Pennsylvania
This job contributes to the definition, planning, and delivery of complex product/technology capabilities within the Government Markets – Medicare portfolio that require cross-functional collaboration and alignment to product/technology roadmaps. Includes management of interdependencies between a group of projects or a single project, and related activities within the constraint of scope, quality, time and budget. Understands the product/technology roadmap, capabilities, and the business value proposition. Develops and communicates a data-driven impact analysis, including risk assessment and mitigation. Assesses, tracks, and addresses financial and budgetary statuses. Ensures the business value is delivered and realized for the capability and passed on to customers.
Contribute to the definition, planning, and delivery of product/technology capability roadmaps, working with executive HMHS Consulting and other Product and Technology management as required to ensure achievement of the objectives as defined. Organize, direct, and coordinate cross-functional activities to focus resources on the successful delivery and implementation of the desired results for a defined program and/or strategic initiative.
Plan, organize and control the day-to-day operation of the project, including budgetary oversight and optimal resource utilization. Direct corrective action as needed to maintain the viability of the program, report to Product and Technologymanagement on the progress, business impacts, and strategies around the project(s).
Work with stakeholders to frame out delivery strategy and approach. Organize, plan, and maintain delivery roadmap consisting of cross-functional activities/projects.
Work with stakeholders to assemble backlogs. Lead solutions or teams in the development and maintenance of comprehensive plans.
Work with Product and Technologymanagement and HMHS Consulting management as required to achieve the delivery objectives. Acquire understanding of the value proposition of the capability/technology. Understand customer commitments and Medicare regulatory requirements.
Leverage industry leading Lean and Agile practices and audit requirements. Support and contribute to the improvement of delivery methods, security, and practices.
Other duties as assigned or requested.
- Bachelor's Degree Business Administration, Management Information Science, or related field.
- Master's Degree Business Administration, Management Information Science, or related field.
2 to 5 years’ work experience in project management
2+ years’ work experience delivering business solutions using information technology
KNOWLEDGE, SKILLS & ABILITIES
Outstanding customer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent development
Excellent written and spoken communications skills
Strong leadership and interpersonal skills
Analytical and problem solving skills
Experience with Risk Mitigation Planning
Experience with conflict resolution
Experience with Medicare products and enrollment activities
- Project Management Professional or other Certification in Project Management, Information Technology Infrastructure Library (ITIL), (Lean) Six sigma, American Society for Quality (ASQ) or equivalent, (Agile) Project Management Institute - Agile Certified Practitioner (PMI-ACP), Certified Scrum Professional (CSP), Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM) or equivalent.
0% - 25%
Referral Bonus Level: 2
Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity