Stryker Physio-Control -Associate Field Service Rep - Harrisburg & York, PA in Harrisburg, Pennsylvania

Requisition ID 29128BR

Job Title Physio-Control -Associate Field Service Rep - Harrisburg & York, PA

Group MedSurg and Neurotech

Division Medical

Business Function Field Service and Support

Country United States

State/Province PA

City Harrisburg

Employment Category Full Time

Percent Travel Required Up to 100%

Shift 1st

About Stryker

Stryker is one of the world's leading medical technology companies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. More information is available at www.stryker.com All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable law. We are an EO employer – M/F/Veteran/Disability.

Job Description / Information

* THIS POSITION COVERS HARRISBURG. PA AND YORK, PA *

GENERAL SUMMARY:

Repair and maintain Physio-Control and other equipment manufacturers’ products under close guidance and supervision. Must be able to perform on-site performance assurance and safety inspections on all products encountered. Also responsible for sales support, and maintaining good customer relations.

MAJOR DUTIES/RESPONSIBILITIES:

•Provides efficient effective repair and inspection of Physio-Control equipment and equipment of designated partners of Physio-Control.

•Manages assigned company assets, including spare parts inventory, service loaners, test equipment, computers and vehicle.

•Takes ownership of assigned responsibilities necessary to support field service responsibilities.

•Performs administrative duties to include service reports, calendar (Outlook) management, and other responsible administrative activities.

•Perform other related duties as assigned.

Minimum Qualifications

BASIC QUALIFICATIONS:

Applied science degree or equivalent, directly related experience with major emphasis in electronics or biomedical electronics, or the satisfactory completion of a certified technical training program in electronics, biomedical electronics or equivalent program.

PREFERRED/DESIRED QUALIFICATIONS:

  • Preferred 2 years’ experience in maintenance and repair of complex electronic or biomedical equipment or an equivalent educational background

  • Preferred 2 years’ experience in customer service role

  • Strong work ethic

  • Demonstrated communication and customer service competency

  • Excellent organizational and time management skills

  • Proficient computer skills, including Word, Excel, and Outlook

WORKING CONDITIONS:

•Must be able to lift 35 lbs

•Must hold a valid driver’s license and maintain a good driving record

•Be able to frequently travel

•Must provide 150 square ft of home for shop/office space

•Frequently bends, stoops, twists, turns and works in positions using full body mobility

•Rotate on-call status

All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Stryker is an EO employer – M/F/Veteran/Disability